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  1. PRIVACY & COOKIES
 

Retouch Zone provides you with the following information privacy in accordance with articles. 13 and 14 of EU Regulation 2016/679 (the ” Rules “), as owner of the personal data of users who browse the website www.retouchzone.com or register on the site to use the Site services or specific features reserved for registered users or to shop the online store.

  1. Who is the owner of the processing of my data?

The data controller is Nextus srl, SP 336 km 20600, 81025 Zona Industriale Marcianise Nord CE. VAT – IT11060780969

  1. If you are a visitor to the Site, what types of data are processed and for what purpose?

If you are a visitor to the site (registered or unregistered), they will be processed the following types of personal data, for the following purposes:

Navigation data : computer systems and software procedures used to operate this site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified, but by their very nature could, through processing and associations with data held by third parties, to identify users. In this category of data includes IP addresses or domain names of computers used by users connecting to the site, the URI ( Uniform Resource Identifier) Of requested resources, time of request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of response from the server (successful, error, etc.) And other parameters related to your operating system and your computing environment. This data is used only to obtain anonymous statistical information about the site and to check its correct functioning. The data could be used to ascertain responsibility in case of hypothetical crimes against the site. The navigation data are processed for our legitimate interest in ensuring the security of the site, check its correct operation and obtain with regard to statistics its use (art. 6, co. 1, let. f) of the Regulations ).

Data voluntarily provided by you  :

– in the letters / e-mail / fax spontaneously send us : the optional, explicit and voluntary of your personal information to mailing addresses, e-mail or fax numbers published on the Site involves the acquisition of such data, necessary to meet to requests from you sent in connection with the Site ( art. 6, para. 1, let. b) of the Regulations ). You are free not to provide such data. However, their absence may make it impossible to obtain what is required;  

– on the occasion of the calls made to our phone numbers : when you contact our phone numbers or our customer service of the Shop, we may process personal information you voluntarily communicated to us during the telephone conversation or we reasonably required to provide what is necessary ( art. 6, para. 1, let. b) of the Regulations ). You are free not to provide such data. However, their absence may make it impossible to obtain what is required;  

– through the contact forms on the site : on our site are of the contact forms (for example, “Contact”). If you decide to use these contact forms, collect and store your personal data only in order to give effect to your requests ( art. 6, par. 1, let. B) of the Regulations ). You are free not to provide such data. However, their absence may make it impossible to obtain what is required.  

On the site we use so-called cookies. Please refer to paragraph 12 below.

  1. If you are a registered user of the Site, for what purpose they will be used my personal information?

If you decide to register with the site, your personal data will be processed for the following purposes:

– To give effect to a contract of which you are part and pre-contractual measures taken at your request ( art. 6, co.1 let. B) of Regulation ): Treat your information to allow you to register for the site, provide the services reserved to registered users of the site, you can shop on the shop, running the Terms of Website Use & Sale or any other contracts and agreements which are part (as terms and conditions which govern specific initiatives or promotions or award shows regulations), as well as to give effect to any pre-contractual measures taken at your request, such as, for example, when you contact us for information in relation to our products or services before deciding whether to buy them or use them;

– To provide the newsletter service ( art. 6, co.1 let. B) of the Regulations ): You you signed up to our newsletter service, which consists of sending e-mail to promotional and informational content, we will treat your e-mail address to provide you with that service. You can disable at any time the newsletter service by changing the settings in your personal area of the site or by clicking on the unsubscribe link from this service at the bottom of each newsletter. If there optionally indicate your favorite team during the registration on the Site, the editorial content of the newsletter we send you might be more focused on the team;   

– To fulfill legal obligations ( art. 6, par. 1, let. C) of the Regulations ): If you shop on the shop, we will treat your personal information to fulfill legal tax obligations and consumer protection;  

– To pursue our legitimate interest in knowing how and how much the site is used by visitors ( art. 6, par. 1, let. F) of the Regulations ) in order to pursue our legitimate interest in knowing how and how much the site is used by visitors, generate, even through third parties, statistical and aggregate data about the number of pages viewed on our Site, the number of visitors and, more generally, the method of use of the Site, and not go back to your identity. To generate these statistics and aggregate data, our suppliers use so-called cookies; 

– To pursue our legitimate interest in exercise or defend a right in court or out of court ( art. 6, par. 1, let. F) of the Regulations ): we treat your personal information to pursue our legitimate interest in exercising or defend our rights in court or out of court, even in the event of default of the Terms of Website use & Sale or violations of the law. 

  1. You will treat my data even for marketing purposes?

With your voluntary consent (Art. 130 of Legislative Decree no. 196/2003, art. 6, par. 1, let. A) of the Regulations), expressed by leaving the appropriate box on the checkout form on the Site, we will treat your information for marketing purposes (direct marketing, advertising material, conducting market research, marketing communication, detection of the degree of customer satisfaction). If you agree, you may contact by mail and email to propose the purchase of products and / or services offered by us. Selecting the consent box for the marketing purposes, you consent to being contacted by us by mail and email. You will in any case freely and to revoke your consent to the processing of your personal data for marketing purposes at any time,opt-out ) present in each promotional e-mail address.

  1. You will treat my data even for profiling?

You can also optionally specify the data related to your postal address in order to save themselves and speed up the purchase process of any items on the Shop. With your voluntary consent expressed by checking the appropriate box on the registration form to the Site or within the staff on site, such personal data that you optionally indicated in your personal area, and the data on retail purchases by you made on the shop, they will be processed for profiling in order to send you promotional communications consistent with your profile and your preferences. For example, we’ll send you promotional communications may relate to products and sservizi similar to those you have already purchased on Shop. The consent to the processing of personal data for the purpose of profiling is entirely optional, and in case of failure to provide the possibility of data or failure to consent to join the site and make purchases in the shop will not be affected in any way. Even if consensus is achieved, it can at any time freely revoke the same, by making us request.

  1. My data will be disclosed to third parties for marketing purposes?

No, your data will not be disclosed or sold to third parties.

  1. My data will be disclosed to third parties for other purposes?

It is possible that, on the request of the judicial or police, we may have to inform their visitors of the data and to registered users at the site where it is required by law. In that case, we may disclose your data even lawyers or law firms where necessary to pursue our legitimate interest in exercise or defend a right in court.

  1. Who can become aware of my data?

You may be aware of your personal information of our employees and contractors who deal with the management and maintenance of the site, assistance to visitors and users of the Site or requesting information addressed to us other requests and procurement management on the shop. They’ll also become aware of your personal information, the following categories of persons, who, as managers of the treatment, we provide outsourcing services to the conduct of our business: IT service providers; providers of services analytics  (Who provide us with statistics and aggregated data on the use of the Site); providers of management services; external consultants and professionals; Our group of companies that provide services there; the company responsible for carrying out marketing activities on our behalf.

  1. Will my personal information be disclosed?

If you were to elect to post comments, including any comments, such content will be accessible to all visitors of the site (even if not registered) and, therefore, if such content should contain personal data to you related or third parties, even those personal data will be disclosed. The contents and comments published on the Site always cover your username. If you share a content published on the Site or one vote to content you expressed through one of the share buttons via social networks available on the Site, the content or vote you shared will be published and disseminated through social networks you belong to, according the manner prescribed by the terms and conditions of use and our privacy in the social network to which you are subscribed.

  1. The provision of data is mandatory or optional?

The supply of your personal data in the contact forms on the Site or otherwise in communications who spontaneously choose to send to our contacts listed on the site is always optional; However, in case of failure to provide your personal information, we may not be able to answer your communication or give what we have requested.

The provision of personal information requested under the Site registration is optional but necessary, because in case of failure to provide it will not be possible to register at the site, use the Confidential feature to registered users to make purchases on the Site or Shop.

In the case of purchases made on the Shop, the provision of personal data is necessary to fulfill your order and to fulfill legal obligations regarding taxes. In case of missing, you can not make the purchase you want on Shop.

The provision of additional personal information that you may freely indicate in your personal area of the site is however entirely optional. These data are, in fact, treated only if you have given us your consent to treatment for profiling, so we can send promotional communications consistent with your profile and your preferences. If you decide not to include such data in your personal area of the site you will not suffer any adverse consequences; However, the promotional communications you receive from us may be less interesting for you.

  1. Use cookies or other similar tools on the site?

– This website uses cookies, small text files that are widely used on the web are stored on your computer during browsing sessions and sent to the web server.

– Of cookies, classified as technical, they are aimed at improving the navigation of the site during the session and at future connections.  

– Other technical cookies used on the website are:  

  • cookies to remember acceptance of pop-up windows
  • the CMS WordPress session cookie
  • cookies to store the products added to the cart.

They can also be installed third-party cookies (ie cookies installed by other sites), specifically:

  1. In what way will be dealt with my data and how long they will be stored?

The processing of your personal data will be processed by automated and non-automated tools, strictly related to the purposes and in any case, to ensure the security and confidentiality of the data.

The navigation data will be stored for a maximum period of seven days, unless the further preservation would be needed to ascertain responsibility in case of hypothetical computer crimes against the site or to fulfill requests by judicial authorities.

If you we’ve contacted by letter, email, fax, or via one of the contact forms on this site to get information about the site and the services offered on it, your data will be kept for a maximum of 60 days from the day where we have provided you with the requested information, unless the continued storage of data is not required to comply with legal obligations or to exercise or defend our legal claim. If you have contacted us in relation to a purchase made on the site via one of the contact channels present on the Shop, we will retain the correspondence for 10 years, as required by applicable law for the conservation of documents and business correspondence.

Your data collected during registration on the Site, will be kept until your account will remain active and will be deleted immediately after the termination of your account.

Data relating to purchases made on the site will be kept for 10 years, as required by the law applicable in tax matters.

If you have consented to the processing of your personal data for marketing purposes, your personal data will be processed until you have revoked consent to the processing of your data for marketing purposes for all or some contact details. Your contact details will be retained to pursue any other purpose of treatment to which they are treated.

The information you optionally inserted in your personal area on the website, we will keep and, with your permission, treated for profiling purposes until thou shalt have decided optionally deleting or not you decide to close your account on the Site. data on retail purchases made on Shop will be treated, for profiling, for a maximum period of 12 months.

  1. My data will be transferred outside of the EEA territory?

Some of our service providers are located in countries that do not belong to the European Economic Area ( “EEA”) or turn entrust the processing of your personal data at the sub-managers that are located in countries that do not belong to the EEA. These third countries do not offer adequate protection under the Regulation and, in respect to these third countries, there is no decision to adequacy of the European Commission. In order to protect your personal information, we or our suppliers have taken the precautions required by the Regulations, the transfer of your personal outside the EEA, in reliance on the adequate safeguards provided by Regulation. Here is an overview of transfers outside the EEA your personal information:

Supplier Service provided Country data destination for transferring Warranty
Google LLC Service analytics (ANALYTICS 360; TAG MANAGER 360) 

https://www.google.com/about/datacenters/inside/locations/index.html 

https://privacy.google.com/businesses/subprocessors/

EU US Agreement Privacy Shield, recognized by a decision of the adequacy of the European Commission, as provided in Article 45 of the Regulations.

Providers of services analytics uses so-called cookies to be able to provide aggregate statistics and data on the use of the Site. Please refer to paragraph 12 above.  

  1. What are my rights?

    You have the right to exercise at any time, for free and without formalities the following rights under Articles. 15 to 22 of the Regulation: the right to request access to personal data (ie the right to receive from us confirming whether or not an ongoing processing of data about you and, if so, to obtain ‘ access to personal data, by receiving a copy, and the information specified in art. 15 of the Regulations) and correction (ie the right to obtain the correction of inaccurate data about you or integration of incomplete data) or cancellation of same (or the right to obtain the cancellation of data about you, if one of the reasons indicated in art. 17 of the Regulations) or limitation of treatment that concerns you (or the right to obtain, in the circumstances specified by art. 18 of the Regulations, the stamping of data stored with the aim of limiting their processing in the future), as well as the right to data portability (ie the right, in the circumstances specified by art. 20 of the Regulations, to receive from us, a structured format, of common use and readable by automatic data device that concern you, as well as the transmission of such data to another holder of the treatment without hindrance). You have also the right to revoke your consent at any time. The withdrawal of consent shall not affect the lawfulness of the processing based on consent before the withdrawal. Remember that you always have the possibility of bringing a complaint to the Authority for the Protection of Personal Data ( The marking data stored with the aim of limiting their processing in the future), as well as the right to data portability (ie the right, in the circumstances specified by art. 20 of the Regulations, to receive from us, in a structured format, of automatic device common use and readable data about you, and to transmit such data to another data controller unimpeded). You have also the right to revoke your consent at any time. The withdrawal of consent shall not affect the lawfulness of the processing based on consent before the withdrawal. Remember that you always have the possibility of bringing a complaint to the Authority for the Protection of Personal Data ( The marking data stored with the aim of limiting their processing in the future), as well as the right to data portability (ie the right, in the circumstances specified by art. 20 of the Regulations, to receive from us, in a structured format, of automatic device common use and readable data about you, and to transmit such data to another data controller unimpeded). You have also the right to revoke your consent at any time. The withdrawal of consent shall not affect the lawfulness of the processing based on consent before the withdrawal. Remember that you always have the possibility of bringing a complaint to the Authority for the Protection of Personal Data ( in a structured format, of common use and readable by automatic data device that concern you, as well as the transmission of such data to another holder of the treatment without hindrance). You have also the right to revoke your consent at any time. The withdrawal of consent shall not affect the lawfulness of the processing based on consent before the withdrawal. Remember that you always have the possibility of bringing a complaint to the Authority for the Protection of Personal Data ( in a structured format, of common use and readable by automatic data device that concern you, as well as the transmission of such data to another holder of the treatment without hindrance). You have also the right to revoke your consent at any time. The withdrawal of consent shall not affect the lawfulness of the processing based on consent before the withdrawal. Remember that you always have the possibility of bringing a complaint to the Authority for the Protection of Personal Data ( The withdrawal of consent shall not affect the lawfulness of the processing based on consent before the withdrawal. Remember that you always have the possibility of bringing a complaint to the Authority for the Protection of Personal Data ( The withdrawal of consent shall not affect the lawfulness of the processing based on consent before the withdrawal. Remember that you always have the possibility of bringing a complaint to the Authority for the Protection of Personal Data ( www.garanteprivacy.it  ) or with the supervisory authorities of another EU Member State where you live or work. It should be noted that, as joint data, the Company has concluded a co-ownership agreement for the processing; you can ask for information on the essential content of the agreement.

  2. Does the Regulation also recognize me the right to object to processing?

    Yes, you have the right to object at any time, for reasons connected with your particular situation, to the processing of personal data concerning you pursuant to Article 6, paragraph 1, letter e) (  execution of a task of public interest or exercise of authority  ) or f) (  legitimate interest  ) of the legislation, including profiling on the basis of these provisions. Where personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you carried out for these purposes, including profiling to the extent that it is connected to such direct marketing

  3. How can I contact and exercise my rights?

    Requests to exercise your rights, as outlined above, can be sent by e-mail to info@nextuscompany.com

  4.  How do I find the most up-to-date version of your Privacy?

    This Privacy Policy may be subject to changes or updates based on regulatory and technological developments. The Privacy Policy published on this same web page must be considered as existing while browsing the site. We therefore invite you to periodically check the Privacy Policy in order to check for updates. In the event of substantial changes to the Privacy Policy, we will send the new version of the Privacy Policy by e-mail or we will bring the new Privacy Policy to your attention at the first access to the website following the date of modification of the Privacy Policy. 


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